Privacy Policy

At Sidrobez, we are committed to protecting your privacy. Your personal information is collected and used responsibly to enhance your shopping experience while ensuring full transparency and control over your data. By using our website, you agree to the practices described in this policy.

1. Collection of Personal Information

We collect personal information from users in a variety of ways, including, but not limited to:

• Website registration
• Order placement
• Newsletter subscription
• Contact form inquiries

The personal data we may collect includes:

• Full name
• Email address
• Phone number
• Shipping/billing address

You may always choose not to provide personal information; however, this may limit your ability to engage in certain activities on the site, such as placing orders or receiving updates.

2. Non-Personal Information

We may collect non-personal identification information when you interact with our website. This can include:

• Browser type
• Device type
• Internet Service Provider (ISP)
• IP address
• Operating system
• Site usage statistics

This information helps us analyze trends, improve user experience, and enhance our digital services.

3. Cookies Policy

Cookies are small data files stored on your device when you visit websites. Sidrobez may use cookies to enhance functionality, personalize content, and improve the overall user experience.

How We Use Cookies:

• To remember your preferences and past activity
• To analyze website traffic and performance
• To personalize product recommendations or marketing content

You may choose to disable cookies in your browser settings. Most web browsers accept cookies by default, but you can manually clear or block them anytime. Please note that some features of our website may not function properly if cookies are disabled.

4. How We Use Your Information

Your personal information is used strictly for:

• Processing and delivering your orders
• Sending transactional or promotional emails (only if opted in)
• Responding to your inquiries or customer service requests
• Improving our services and website functionality

We do not sell, rent, or trade your personal information to third parties under any circumstances.

5. Data Security

We take appropriate data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Your data is stored securely and is only accessible by authorized Sidrobez personnel for the purposes outlined in this policy.

6. Third-Party Sharing

We may share general, non-personally identifiable demographic data with trusted partners, vendors, or analytics providers — but never your name, contact details, or order specifics.

Sidrobez does not share your personal information with:

• Advertisers
• Unaffiliated third parties
• Marketing agencies (unless explicit consent is given)

7. Your Rights

You have the right to:

• Request access to the data we hold about you
• Ask for your data to be corrected or updated
• Request deletion of your personal information
• Opt-out of marketing communications at any time

To exercise any of these rights, contact us via the information below.

8. Contact Us

If you have questions, concerns, or requests related to our Privacy Policy, feel free to reach out to us:

📧 Email: support@sidrobez.com
📍 Customer Care: Available via WhatsApp or email

Policy Updates

Sidrobez reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this page periodically to stay informed.